I am not notified when I receive a call, what should I do?

To assure that you receive correctly the Orange Phone notifications and don't miss any call, the call notifications must be correctly configured.

Go to the native Settings of your device : Settings > Applications and then choose Orange Phone and in the Notifications section:

• Assure that the notifications are well activated. If it is not the case, you will not receive the calls if Orange Phone app is your default dialer.
• Go to Incoming calls and assure also that this category is activated. In the same menu, go to Importance and select Urgent.
• To assure receiving the notification for an incoming call when your device is locked, go to Notifications > Incoming calls and check that Lock screen notifications are activated with the option Show content.